Wondering if you can update your order after it's been submitted?
 Article
1 min. read

Can I Update an Order After It’s Been Submitted?

Most of our orders are processed immediately upon submission. If we haven't begun work, we may be able to update or cancel the order.

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What Does
 Article

What Does "Print Is Not Ready" Mean?

You don’t need to worry about the “Not Print Ready” status. This means the file needs to be converted to PDFX format in order to be read properly by our printers.

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How Can I Receive An Invoice?
 Article

How Can I Receive An Invoice?

Contact the Corefact customer support team with your order number or invoice details and we’ll forward your invoice over.

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Why isn't my promo code working at check out?
 Article
1 min. read

Why Isn't My Promo Code Working?

Promo code not working? Double-check that it falls within the following parameters.

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How Can I Track My Order?
 Article
1 min. read

How Can I Track My Order?

We work with USPS, UPS, and FedEx. Find out how to track your orders according to your chosen shipping method.

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Why Are My Postcard Photos Blurry?
 Article
1 min. read

Why Are My Postcard Photos Blurry?

We've got best practices and tips for uploading photos into our system.

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Reset your Corefact password
 Article
1 min. read

How Do I Reset My Corefact Password?

Resetting your password has never been so easy. Simply follow these four steps.

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What Is a Home Value Alert?
 Article
1 min. read

What Is a Home Value Alert?

A home value alert informs you when a prospect has signed up to receive alerts. It also sends home value alerts to your prospects for you.

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